INNOMED · by CityMedic · for pharmacies & clinicsReminders your patients actually see.
Issue a patient's medicine, supplement, health-check and appointment reminders at the counter. They scan one QR, consent, and tap once — every reminder lands in the calendar already on their phone. No app to install. Then follow up when the supply runs out.
The Vision Of A Better You
Added from one QR scan. No app installed.
From label to lock screen in four steps.
Create at the counter
Search the medicine by generic or brand name, pick the frequency, set the days. Under a minute, keyboard-first, built for a queue.
Patient scans one QR
The QR opens a page with your pharmacy's name and phone on it — not ours. No app, no account, no download.
Consent, then one tap
A plain-language consent first. Then one tap adds every reminder to their own phone calendar — iPhone, Android, anything.
Follow up when supply runs out
Your worklist shows whose course ends in the next five days and who never opened their link — so you can catch them before they leave.
Four kinds of reminder, one calendar.
Medicines
Generic or brand search across Malaysia's NPRA register, with look-alike names made distinct and high-risk drugs double-confirmed.
Supplements
Vitamin D, fish oil, probiotics — anything that runs out and comes back for a repurchase.
Health checks
Blood pressure, glucose, weight, peak flow — a recurring nudge at the times that matter.
Appointments
A follow-up visit with a day-before reminder and your address for directions — suggested automatically when the supply runs out.
Built so the wrong thing is hard to do.
A reminder tool sits close to dispensing, so its safety rules are structural, not decorative.
It transcribes, it never originates
No dosing suggestions, no interaction checks, no “typical dose” hints. The pharmacist reads the label; the app records it.
Constrained, not warned
A weekly-only medicine shows a weekly button and nothing else. Wrong frequencies aren't blocked by a dialog — they don't exist on the screen.
Verified against the label
Every reminder passes a confirmation screen that spells out first dose, last dose and total count, ticked off against the dispensing label.
Private by default
Calendar titles say “Morning medicine”, never the drug. The patient's page and feed never carry their name or IC. Revoke any reminder instantly.
Why a calendar, not another message.
| INNOMED moments | SMS / WhatsApp blasts | Printed label only | A reminder app | |
|---|---|---|---|---|
| Patient installs anything | No — one scan | No | No | Yes, and must keep it |
| Reminder at each dose time | Yes, on the lock screen | Once, then forgotten | No | Yes, if they set it up |
| Set-up at the counter | Under a minute | Needs a campaign | None | Patient does it alone |
| Edits reach the phone | Automatically | No | No | Manually |
| Follow-up when supply runs out | Built-in worklist | No | No | No |
| Pharmacy stays the relationship | Your name on every reminder | Sender ID | Yes | The app's brand |
Common questions from pharmacies.
- Does the patient need to install an app?
- No. The patient scans a QR code at the counter, consents, and taps once to add the reminders to the calendar app already on their phone — Apple Calendar, Google Calendar or any calendar that supports subscriptions. Nothing to install, no account, no login.
- What happens when the pharmacist changes or stops a reminder?
- Edits and cancellations flow to the patient's phone automatically the next time their calendar refreshes (typically within a few hours). If a reminder is revoked, the phone receives a single note that the schedule has ended and to contact the pharmacy.
- Is this a medical device? Does it give dosing advice?
- No. INNOMED moments is a transcription and reminder tool: it records what the pharmacist has already dispensed and labelled, and reminds the patient at those times. It does not suggest doses, check interactions or warn about contraindications. Clinical judgement stays with the pharmacist.
- What patient data is stored, and who can see it?
- The pharmacy stores the patient's name, phone and reminder schedule for its own follow-up, with the patient's consent recorded on their own phone. The calendar feed itself contains only the schedule — never the patient's name, IC or phone — and reminder titles are neutral (“Morning medicine”) unless the pharmacy opts to show the drug name.
- How much does it cost, and how do we start?
- Create a free account for your pharmacy or clinic at https://innomed-moments.vercel.app — institution name, your name, email, phone and a password — and you can issue your first reminder immediately. Talk to CityMedic about rollout across branches.
Put your pharmacy's name on every reminder.
Create a free INNOMED moments account for your pharmacy or clinic and issue your first reminder in the next five minutes — or talk to CityMedic about rolling it out across branches.
Distributed in Malaysia by CityMedic · MDA-certified · Since 2011